Vinted Members Voice Displeasure About Size Updates
Members of the platform have expressed outrage following a change that caused products showing incorrect sizing.
The second-hand shopping app has updated its size classifications for women's and children's clothes failing to inform all users about the change.
Social Media Response
Countless users and merchants are expressing on platforms claiming that product pages now present a modified sizing category than originally posted due to the recalibration.
The company said the revised method more closely matches other platforms.
The platform has recommended to check their listings and update the measurements by hand if necessary, causing user dissatisfaction.
Sizing System Updates
Previously, the sizes had both a single numeric size and a letter, for instance S/8 or M/10.
The revised method features an alphabetical indicator and numerical range like S/UK 8-10.
For certain items, the sizing has been recategorised - for example a size L was formerly size 12 but currently displays as UK 16-18.
Shopper Accounts
Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Another user, located in Scotland, said garments she listed featuring size 14 markings were appearing on the platform as larger sizing 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she explained.
Manual Updates
Charlotte Lunn, based in Derby, explained she became annoyed due to the update requiring manual adjustment the measurements for "each individual item".
"This situation is especially annoying, as I'm chronically ill and platform income has been essential following partial earnings loss," she explained.
Platform Context
The platform boasts over 100 million users, with 18 million British users.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This is not the initial instance that an unexpected update within the service has received backlash: previously, Vinted reversed a change regarding delivery choices due to shopper criticism.
